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Opening CAD (DWG, DXF or other)

Anyone able to open CAD files dependably? Planswift advertises compatibility with CAD formats (even specifying DWGs are preferred). When I'm able to get a CAD file in (rarely) the snap function is awesome - and I want to be able to make better use of it!  Sometimes I am able to load a DWG; other times I am not. Sometimes if I save the DWG as a DXF, I am then able to import it; other times no. I can't see a trend based on file size, location, or otherwise.  I've spoken to tech support but haven't gotten any definitive answers or methods for importing CAD with repeated success.  I recently did the 4GB patch, doesn't seem to have made any difference.  Thoughts?

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