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Digitizing Options not Working.


First you would want to make sure that your software is activated. You may get this message, even after you have purchased, because the system will automatically kick you off every 90 days. Go ahead and click activate, and make sure you have an internet connection. If you don't have an internet connection, you will need a manual activation code.

If you need a manual activation code you can get one at this location :


Another reason you could be having this issue is due to a plug-in having problems, or it has expired.



Go To your “Settings” tab, and click on “Plugin Manager”. This will bring up your “Plugin Manager”, you want to select the plugin and to delete.

While still in your settings tab, select “Interface” and put a check in the “Show Types Tab in Templates Screen”.

Go to your “Reports” tab, and select “ACS Customer Reports” click delete.

Go to your “Templates” tab, select and delete “ACS Custom Types”. Delete the “ACS Template Samples” as well.

Go to your “Lists” tab, and delete the “ACS Customs Lists”.

Go to your “Estimating” and the “ACS views”.

Restart Planswift.